The rules of the Apartments
Dear guests,
The date of your reservation in our apartments is getting closer and we would like to remind you about informing us in advance about the arrival time.
Please note that we always communicate with guests by WRITING via WhatsApp or Booking.com Messenger.
We provide the WhatsApp number for check-in a couple of days before arrival.
You can check-in from 3:00 PM to 8:00 PM.
In case you arrive before 3:00 PM, you can come to drop off a luggage and check-in after 11:00 AM.
We do not have any night staff, so there is a supplement of 10 euro for arrivals after 8:00 PM until 10:00 PM.
For late check- in after 10:00 PM 50 euros are paid.
There is no reception; we wait for guests at the main entrance of the Melior-1 building, Calle Cronista Pedro Pastor,3.
On the day of arrival, we will contact you via WhatsApp or via SMS if you do not have a WhatsApp.
We ask a WhatsApp or text message 30 minutes before arrival to prepare your check-in.
Completely prohibited to bring a bicycle in the apartment. If you have a bicycle, you should inform us before coming and we will reserve a bicycle box in the building.
We have two bicycle storage units located in two different buildings near our Melior apartments.
Please book in advance, as there may not be enough space for everyone and you may be refused accommodation.
We hope you understand and don’t take it the wrong way if there is no availability in your case.
Please note that these storages are not individual. If multiple cyclists have reservations for the same dates, it will be necessary to share the storage with other people. Our company is not responsible for bicycles stored in the storage. All bicycles must be insured, and any issues that may happen will be handled by the bicycle owners through their insurance policies.
Sheets and towels are included.
Security deposit of €200 (it would be 300 euros if you have a pet) is blocked by bank card upon arrival and returned after departure. It is mandatory to obtain keys.
Please note that in the event the apartment is left in an excessively dirty condition (stains on walls and textiles, food residues on the floor, signs of excessive alcohol consumption, etc.), as well as in cases where towels are used for purposes other than their intended use (for example, for cleaning or wiping bicycles), a €50 additional cleaning fee will be deducted from the security deposit, along with the cost of any damaged items.
In accordance with Royal Decree 933/2021, upon arrival, it will be necessary to provide the information of adults and children 14 years and older for traveler registration with the Spanish Ministry of the Interior.
Your data will be used exclusively to manage bookings and communications related to our services.
A couple of days before arrival, you can request a link to the registration form on the Ministry of the Interior’s travel platform. You can fill it out online, saving time upon arrival.
You can also send us the document details via WhatsApp or email info@costablancamelior.es
The necessary information is:
Date of birth – guest’s full name – NIE or DNI document number – ID card number (bottom left) or residence card, document issue date – phone number or email address – current address (street, number, town, postcode, and country).
If you need an invoice for your stay, you must notify our staff upon arrival and provide the details of an individual or legal entity.
Check-out from the apartments is by 11:00 a.m.
If you have left the deposit in a bank deposit, please just leave the keys on the table and close the door.
If you have left the deposit in cash, please advise us the day before departure which time you wish to leave. A member of our team will arrive to return the deposit after 9:00 a.m.
Please note that there is no 24-hour reception and no staff in the apartments from 8:00 p.m. until 11:00 a.m. Please take the keys with you if you are going out at night and do not leave them inside the apartment.
Parking does not automatically come with the apartment and is subject to availability. Please inquire about availability before arrival.
Parking is considered confirmed after our confirmation and costs 12 euros per night.
We have two parking spaces located in two different buildings.
Please book in advance, as there may not be enough space for everyone. We hope you understand and don’t take it the wrong way if there is no availability for you.
Thank you for confirming receiving.
Sincerely,
CostablancaMelior
Dear guests,
The date of your reservation in our apartments is getting closer and we would like to remind you about informing us in advance about the arrival time.
Please note that we always communicate with guests by WRITING via WhatsApp or Booking.com Messenger.
We provide the WhatsApp number for check-in a couple of days before arrival.
You can check-in from 3:00 PM to 8:00 PM.
In case you arrive before 3:00 PM, you can come to drop off a luggage and check-in after 11:00 AM.
We do not have any night staff, so there is a supplement of 10 euro for arrivals after 8:00 PM until 10:00 PM.
For late check- in after 10:00 PM 50 euros are paid.
There is no reception; we wait for guests at the main entrance of the Calpe beach building, Avenida Valencia, 14.
On the day of arrival, we will contact you via WhatsApp or via SMS if you do not have a WhatsApp.
We ask a WhatsApp or text message 30 minutes before arrival to prepare your check-in.
Completely prohibited to bring a bicycle in the apartment. If you have a bicycle, you should inform us before coming and we will reserve a bicycle box in the building. We have two bicycle storages located in two different buildings. Please note that these storages are not individual. If multiple cyclists have reservations for the same dates, it will be necessary to share the storage with other people. Our company is not responsible for bicycles stored in the storage. All bicycles must be insured, and any issues that may happen will be handled by the bicycle owners through their insurance policies.
Sheets and towels are included.
Security deposit of €200 is blocked by bank card upon arrival and returned after departure. It is mandatory to obtain keys.
Please note that in the event the apartment is left in an excessively dirty condition (stains on walls and textiles, food residues on the floor, signs of excessive alcohol consumption, smell of cigarettes, etc.), as well as in cases where towels are used for purposes other than their intended use (for example, for cleaning or wiping bicycles), a €50 additional cleaning fee will be deducted from the security deposit, along with the cost of any damaged items.
In accordance with Royal Decree 933/2021, upon arrival, it will be necessary to provide the information of adults and children 14 years and older for traveler registration with the Spanish Ministry of the Interior.
Your data will be used exclusively to manage bookings and communications related to our services
A couple of days before arrival, you can request a link to the registration form on the Ministry of the Interior’s travel platform. You can fill it out online, saving time upon arrival.
You can also send us the document details via WhatsApp or email info@costablancamelior.es
The necessary information is:
Date of birth – guest’s full name – NIE or DNI document number – ID card number (bottom left) or residence card, document issue date – phone number or email address – current address (street, number, town, postcode, and country).
If you need an invoice for your stay, you must notify our staff upon arrival and provide the details of an individual or legal entity.
Check-out from the apartments is by 11:00 a.m.
If you have left the deposit in a bank deposit, please just leave the keys on the table and close the door.
If you have left the deposit in cash, please advise us the day before departure which time you wish to leave. A member of our team will arrive to return the deposit after 9:00 a.m.
Please note that there is no 24-hour reception and no staff in the apartments from 8:00 p.m. until 11:00 a.m. Please take the keys with you if you are going out at night and do not leave them inside the apartment.
Parking does not automatically come with the apartment and is subject to availability. Please inquire about availability before arrival.
Parking is considered confirmed after our confirmation and costs 12 euros per night.
We have two parking spaces located in two different buildings.
Please book in advance, as there may not be enough space for everyone. We hope you understand and don’t take it the wrong way if there is no availability for you.
Thank you for confirming receiving.
Sincerely,
CostablancaMelior
Dear guests,
The date of your reservation in our apartments is getting closer and we would like to remind you about informing us in advance about the arrival time.
Please note that we always communicate with guests by WRITING via WhatsApp or Booking.com Messenger.
We provide the WhatsApp number for check-in a couple of days before arrival.
You can check-in from 3:00 PM to 8:00 PM.
In case you arrive before 3:00 PM, you can come to drop off a luggage and check-in after 11:00 AM.
We do not have any night staff, so there is a supplement of 10 euro for arrivals after 8:00 PM until 10:00 PM.
For late check- in after 10:00 PM 50 euros are paid.
There is no reception; we wait for guests at the main entrance of the Plaza Mayor building, Calle Navio, 9.
On the day of arrival, we will contact you via WhatsApp or via SMS if you do not have a WhatsApp.
We ask a WhatsApp or text message 30 minutes before arrival to prepare your check-in.
Sheets and towels are included.
Security deposit of €200 is blocked by bank card upon arrival and returned after departure. It is mandatory to obtain keys.
Please note that in the event the apartment is left in an excessively dirty condition (stains on walls and textiles, food residues on the floor, signs of excessive alcohol consumption, smell of cigarettes, etc.), as well as in cases where towels are used for purposes other than their intended use (for example, for cleaning or wiping bicycles), a €50 additional cleaning fee will be deducted from the security deposit, along with the cost of any damaged items.
In accordance with Royal Decree 933/2021, upon arrival, it will be necessary to provide the information of adults and children 14 years and older for traveler registration with the Spanish Ministry of the Interior.
Your data will be used exclusively to manage bookings and communications related to our services.
A couple of days before arrival, you can request a link to the registration form on the Ministry of the Interior’s travel platform. You can fill it out online, saving time upon arrival.
You can also send us the document details via WhatsApp or email info@costablancamelior.es
The necessary information is:
Date of birth – guest’s full name – NIE or DNI document number – ID card number (bottom left) or residence card, document issue date – phone number or email address – current address (street, number, town, postcode, and country).
If you need an invoice for your stay, you must notify our staff upon arrival and provide the details of an individual or legal entity.
Check-out from the apartments is by 11:00 a.m.
If you have left the deposit in a bank deposit, please just leave the keys on the table and close the door.
If you have left the deposit in cash, please advise us the day before departure which time you wish to leave. A member of our team will arrive to return the deposit after 9:00 a.m.
Please note that there is no 24-hour reception and no staff in the apartments from 8:00 p.m. until 11:00 a.m. Please take the keys with you if you are going out at night and do not leave them inside the apartment.
Parking does not automatically come with the apartment and is subject to availability. Please inquire about availability before arrival.
Parking is considered confirmed after our confirmation and costs 12 euros per night.
We have two parking spaces located in two different buildings.
Please book in advance, as there may not be enough space for everyone. We hope you understand and don’t take it the wrong way if there is no availability for you.
Thank you for confirming receiving.
Sincerely,
CostablancaMelior
EN 
ES